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Old 04-14-2009, 12:03 PM   #1 (permalink)
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Default Upgraded to OS 4.5, now can't open up .wav

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So I was having some issues with my Curve and 4.2 and was tired of not having BB Messenger so I upgraded to 4.5. I put everything on it (including Document Service) and now when I recieve a .wav from my office voicemail I cannot open and it gives me "This attachment type cannot be viewed on your device"

Before when I was on 4.2 I was able to do this. I would just open the email and select view attachment.

I am on BES but nothing has changed on the BES policy or server (default install). My boss has a Bold and his has worked all along.

The first time I installed 4.5 I didn't put on the Document Service. I loaded it up again and selected that as well as documents to go and Maps because I wanted them. They are all checked.

I cannot open this file. Any ideas before I call ATT/Blackberry?

Thanks,
Dan
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Old 04-14-2009, 03:35 PM   #2 (permalink)
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You could use AudioPOP. Handango has it available, and I've heard you can also find it at the CrackBerry store. It's about $15 bucks.

HTH.
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Old 04-14-2009, 08:47 PM   #3 (permalink)
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The BB Attachment service is still running, and it has not been modified and is allowing .wav files?

Does that same file work on your computer, just to make sure the file is not corrupt.
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