BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-15-2009, 10:35 AM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2008
Model: 8330
PIN: N/A
Carrier: Alltel
Posts: 58
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default 8330 Curve track ball

Please Login to Remove!

I have a trackball that is sticking do I have a defective phone or is there a way to unstick the trackball?
Offline  
Old 04-15-2009, 10:56 AM   #2 (permalink)
BlackBerry Extraordinaire
 
strike2tamu's Avatar
 
Join Date: Mar 2008
Location: Houston
Model: 8900
OS: 4.6.1
PIN: N/A
Carrier: T-Mobile
Posts: 2,046
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Try some canned air, or pressing down on the ball and rolling it in the opposite way that it seems to be stuck.
__________________
Whoop!
www.twitter.com/strike2tamu
Offline  
Old 04-15-2009, 12:55 PM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2008
Model: 8330
PIN: N/A
Carrier: Alltel
Posts: 58
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I notice when you roll the ball, you can feel a click rather than a smooth feel as it did before. I used the canned air and it still has this feeling. Is the phone defective
Offline  
Old 04-15-2009, 12:58 PM   #4 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,071
Post Thanks: 139
Thanked 140 Times in 121 Posts
Default

No, the phone is not defective. Most likely some debris got under the trackball. Power off the phone, press down firmly on the trackball and roll it in the direction you're having trouble (roll it in multiple directions if necessary). This should dislodge the debris.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Old 04-15-2009, 02:16 PM   #5 (permalink)
Thumbs Must Hurt
 
Oditius's Avatar
 
Join Date: Jan 2009
Location: Bridgeview, IL
Model: 8330
Carrier: US Cellular
Posts: 162
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I just took it out of the phone, soaked it in alcohol for a few seconds and blew air on it. Put it back in and it is like new.
Offline  
Old 04-15-2009, 04:22 PM   #6 (permalink)
Thumbs Must Hurt
 
Join Date: Jul 2008
Model: 8830
PIN: N/A
Carrier: Sprint
Posts: 50
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I normally suggest rubbing it on your pants in all directions. Cloth mouse pads work really well too.
__________________
BlackBerries: Smart phones. Dumb computers.
Offline  
Old 04-15-2009, 06:37 PM   #7 (permalink)
New Member
 
Join Date: Apr 2009
Model: 8300
PIN: N/A
Carrier: T-Mobile
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

If cleaning the ball doesn't work, or soaking it in alcohol doesn't work you can always just replace the trackball. Its a pretty cheap part.
Offline  
Old 04-15-2009, 09:05 PM   #8 (permalink)
Thumbs Must Hurt
 
unclefester's Avatar
 
Join Date: Nov 2008
Location: Phoenix, AZ
Model: 8320
PIN: N/A
Carrier: T-Mobile
Posts: 125
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

All trackball phones will get stuff underneath the trackball. Blackberry trackballs will also darken over time due to finger oil and other residue building up on it. Try canned air, or run the trackball back and forth many many times. This can sometimes cause whatever debris that was underneath it to fall out
__________________
8520(black), 8320(sunset), 8310(red), 8100(black), 8220(black)
Offline  
Old 04-17-2009, 04:06 PM   #9 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2008
Model: 8330
PIN: N/A
Carrier: Alltel
Posts: 58
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I removed the trackball device. Are you saying to put alcohol on the trackball device that that you remove from the phone or is there a way to remove the actual white trackball?
Offline  
Old 04-17-2009, 04:18 PM   #10 (permalink)
Thumbs Must Hurt
 
Oditius's Avatar
 
Join Date: Jan 2009
Location: Bridgeview, IL
Model: 8330
Carrier: US Cellular
Posts: 162
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted

What I did was put the trackball in the cap and drop the trackball assembly into it and let it sit. It will disovle the oils from your fingers and when you blow it with air, it will remove the now loosen dirt and dry at the same time.
Offline  
Old 04-17-2009, 04:42 PM   #11 (permalink)
New Member
 
Join Date: Apr 2009
Model: 8830
PIN: N/A
Carrier: verizon
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

See this cleaning done on YOUTUBE watch?v=hNP92EQDiUg or watch?v=MopBlHZdwow&feature=related
Offline  
Old 04-17-2009, 06:03 PM   #12 (permalink)
BlackBerry Extraordinaire
 
kjjb0204's Avatar
 
Join Date: Jul 2007
Location: USA
Model: 9630
Carrier: VZW
Posts: 1,813
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Does it just stick in one direction? It's possible there is some dirt or debris lodged on one of the four rollers. You can take the metal clip off and clean the individual rollers with a fingernail or paperclip end.

Or for about $7, you can buy a new black one with black ring and get rid of that nasty, dirty looking trackball. Should have been black from Verizon.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.