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Old 04-16-2009, 07:59 AM   #1 (permalink)
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Last weekend I made the change from Outlook Express to Outlook on the laptop that I synch my device with. Since then the email being received on my device is almost nil. Do I need to make any other setting changes since the email software conversion?
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Old 04-16-2009, 08:02 AM   #2 (permalink)
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My guess is that you need to go into Outlook's advanced settings and check the box "Leave Mail on Server".

From the FAQ: Some email comes to my BB and some does not - BlackBerryFAQ

Outlook > Tools > Email accounts > View or Change existing > next.

Highlight the email account > Change > More Settings.

Advanced Tab > Leave a Copy Messages on Server

Check that box.

* You will need to perform this edit for each Outlook email account you have.

If this doesn't fix it, then we need more info.
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