BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/)
-   General 8300 Series Discussion - Curve (http://www.blackberryforums.com/general-8300-series-discussion-curve/)
-   -   MMS not working (http://www.blackberryforums.com/general-8300-series-discussion-curve/186328-mms-not-working.html)

frra 04-17-2009 04:30 AM

MMS not working
 
My MMS is not working, I don't have a BB data plan but I can use gmail and Opera. The BB browser is also working when connected on wifi.

I can't remenber if it was working on my 8320 before I updated the OS or if it was on my 8800. But it did work without a data plan. Any suggestions???

Thanks,

SteveO86 04-17-2009 01:44 PM

Resend your service books from your BIS login.

frra 04-18-2009 02:08 AM

Quote:

Originally Posted by SteveO86 (Post 1356241)
Resend your service books from your BIS login.

I don't think that I have a BIS login as my carrier dosen't suppport blackberry, but I'm able to use data, internet, maps and gmail.

tommy950 04-18-2009 02:08 PM

use FAQ on blackberry manual for your model you will find on blackberry website. I used that once and I remember there was a specific problem about when MMS can't be used. MMS use GPRS and if you don't have BB data plan you may not be able to use MMS. See in the right upper corner whether you have GSM or gprs/edge. You need at least gprs with small letters to use MMS and capital letters (GPRS/EDGE) to use email.

frra 04-19-2009 07:49 AM

Quote:

Originally Posted by tommy950 (Post 1357215)
use FAQ on blackberry manual for your model you will find on blackberry website. I used that once and I remember there was a specific problem about when MMS can't be used. MMS use GPRS and if you don't have BB data plan you may not be able to use MMS. See in the right upper corner whether you have GSM or gprs/edge. You need at least gprs with small letters to use MMS and capital letters (GPRS/EDGE) to use email.

It says edge in small letters, so should that work or does it have to say gprs?

NJBlackBerry 04-19-2009 07:52 AM

Call T-Mobile and make sure that you have the Feature Enabler set on your account and ask them to resend it.

drizzt09 04-19-2009 07:53 AM

edge is fine since mms is through voice plan. edge is higher than gprs, only thing higher than edge is EDGE, but since you dont have a data plan you will not get that.

View Document

call your carrier and see fi they blocked MMS

who is your carrier?

frra 04-19-2009 08:27 AM

Quote:

Originally Posted by drizzt09 (Post 1357747)
edge is fine since mms is through voice plan. edge is higher than gprs, only thing higher than edge is EDGE, but since you dont have a data plan you will not get that.

View Document

call your carrier and see fi they blocked MMS

who is your carrier?

My carrier is "3"

NJBlackBerry 04-19-2009 08:29 AM

drizzt09, for many carriers, MMS goes through DATA and not voice. MMS does not work on pure GSM (which is voice). It requires data.

frra 04-19-2009 08:45 AM

Quote:

Originally Posted by NJBlackBerry (Post 1357770)
drizzt09, for many carriers, MMS goes through DATA and not voice. MMS does not work on pure GSM (which is voice). It requires data.


Does that mean that it won't work on edge? I can get Internet and mail via Opera and gmail.

Trimix 04-19-2009 10:55 AM

Just out of curiosity, which country are you in? Never heard of 3 as a mobile carrier.

Chances are like as the others have touched upon, MMS is a feature that needs to be enabled by your carrier. But I'm thinking otherwise it should work on edge.

frra 04-19-2009 11:32 AM

Quote:

Originally Posted by Trimix (Post 1357900)
Just out of curiosity, which country are you in? Never heard of 3 as a mobile carrier.

Chances are like as the others have touched upon, MMS is a feature that needs to be enabled by your carrier. But I'm thinking otherwise it should work on edge.


I'm in Denmark. I only know of 3 in Denmark, Sweden and Italy.

My phone is actually always roaming caus 3 only supports 3g phones on their own network but they have an agreement to use other carriers network in Denmark so I dont have any additional cost of roaming, maybe thats the problem??? But it did work some time ago I just can't remember if it was on my 8800 or my 8320 before my OS update.

tommy950 04-20-2009 01:08 AM

small edge is fine for mms. Its the same technology as gprs, only improved and faster.


All times are GMT -5. The time now is 06:48 PM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.