BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-17-2009, 04:30 AM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2009
Model: 8320
PIN: N/A
Carrier: 3
Posts: 65
Post Thanks: 0
Thanked 0 Times in 0 Posts
Unhappy MMS not working

Please Login to Remove!

My MMS is not working, I don't have a BB data plan but I can use gmail and Opera. The BB browser is also working when connected on wifi.

I can't remenber if it was working on my 8320 before I updated the OS or if it was on my 8800. But it did work without a data plan. Any suggestions???

Thanks,
Offline  
Old 04-17-2009, 01:44 PM   #2 (permalink)
BlackBerryForums.com Super Moderator
 
SteveO86's Avatar
 
Join Date: Sep 2007
Location: Florida
Model: 9650
OS: 6.0.0.280
PIN: I heard it drop!
Carrier: VZW BIS
Posts: 6,534
Post Thanks: 0
Thanked 4 Times in 1 Post
Default

Resend your service books from your BIS login.
__________________
8830 -> 8330 -> 9550 -> 9650
Just think about how far BlackBerries have come from then till now... And what else is coming.

Follow me on Twitter
Offline  
Old 04-18-2009, 02:08 AM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2009
Model: 8320
PIN: N/A
Carrier: 3
Posts: 65
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by SteveO86 View Post
Resend your service books from your BIS login.
I don't think that I have a BIS login as my carrier dosen't suppport blackberry, but I'm able to use data, internet, maps and gmail.
Offline  
Old 04-18-2009, 02:08 PM   #4 (permalink)
New Member
 
Join Date: Apr 2009
Model: 8310
PIN: N/A
Carrier: ATT
Posts: 12
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

use FAQ on blackberry manual for your model you will find on blackberry website. I used that once and I remember there was a specific problem about when MMS can't be used. MMS use GPRS and if you don't have BB data plan you may not be able to use MMS. See in the right upper corner whether you have GSM or gprs/edge. You need at least gprs with small letters to use MMS and capital letters (GPRS/EDGE) to use email.
Offline  
Old 04-19-2009, 07:49 AM   #5 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2009
Model: 8320
PIN: N/A
Carrier: 3
Posts: 65
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by tommy950 View Post
use FAQ on blackberry manual for your model you will find on blackberry website. I used that once and I remember there was a specific problem about when MMS can't be used. MMS use GPRS and if you don't have BB data plan you may not be able to use MMS. See in the right upper corner whether you have GSM or gprs/edge. You need at least gprs with small letters to use MMS and capital letters (GPRS/EDGE) to use email.
It says edge in small letters, so should that work or does it have to say gprs?
Offline  
Old 04-19-2009, 07:52 AM   #6 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,796
Post Thanks: 33
Thanked 441 Times in 381 Posts
Default

Call T-Mobile and make sure that you have the Feature Enabler set on your account and ask them to resend it.
Offline  
Old 04-19-2009, 07:53 AM   #7 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Feb 2009
Location: Canada
Model: 9700
PIN: N/A
Carrier: Rogers Canada
Posts: 267
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

edge is fine since mms is through voice plan. edge is higher than gprs, only thing higher than edge is EDGE, but since you dont have a data plan you will not get that.

View Document

call your carrier and see fi they blocked MMS

who is your carrier?

Last edited by drizzt09 : 04-19-2009 at 07:58 AM.
Offline  
Old 04-19-2009, 08:27 AM   #8 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2009
Model: 8320
PIN: N/A
Carrier: 3
Posts: 65
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by drizzt09 View Post
edge is fine since mms is through voice plan. edge is higher than gprs, only thing higher than edge is EDGE, but since you dont have a data plan you will not get that.

View Document

call your carrier and see fi they blocked MMS

who is your carrier?
My carrier is "3"
Offline  
Old 04-19-2009, 08:29 AM   #9 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,796
Post Thanks: 33
Thanked 441 Times in 381 Posts
Default

drizzt09, for many carriers, MMS goes through DATA and not voice. MMS does not work on pure GSM (which is voice). It requires data.
Offline  
Old 04-19-2009, 08:45 AM   #10 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2009
Model: 8320
PIN: N/A
Carrier: 3
Posts: 65
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by NJBlackBerry View Post
drizzt09, for many carriers, MMS goes through DATA and not voice. MMS does not work on pure GSM (which is voice). It requires data.

Does that mean that it won't work on edge? I can get Internet and mail via Opera and gmail.
Offline  
Old 04-19-2009, 10:55 AM   #11 (permalink)
BlackBerry Master
 
Trimix's Avatar
 
Join Date: Apr 2008
Location: smelLA, caLAMEfornia
Model: 8320
OS: 4.5.0.182
PIN: infarina
Carrier: of alotta bacteria
Posts: 4,932
Post Thanks: 1
Thanked 6 Times in 6 Posts
Default

Just out of curiosity, which country are you in? Never heard of 3 as a mobile carrier.

Chances are like as the others have touched upon, MMS is a feature that needs to be enabled by your carrier. But I'm thinking otherwise it should work on edge.
Offline  
Old 04-19-2009, 11:32 AM   #12 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2009
Model: 8320
PIN: N/A
Carrier: 3
Posts: 65
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Trimix View Post
Just out of curiosity, which country are you in? Never heard of 3 as a mobile carrier.

Chances are like as the others have touched upon, MMS is a feature that needs to be enabled by your carrier. But I'm thinking otherwise it should work on edge.

I'm in Denmark. I only know of 3 in Denmark, Sweden and Italy.

My phone is actually always roaming caus 3 only supports 3g phones on their own network but they have an agreement to use other carriers network in Denmark so I dont have any additional cost of roaming, maybe thats the problem??? But it did work some time ago I just can't remember if it was on my 8800 or my 8320 before my OS update.
Offline  
Old 04-20-2009, 01:08 AM   #13 (permalink)
New Member
 
Join Date: Apr 2009
Model: 8310
PIN: N/A
Carrier: ATT
Posts: 12
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

small edge is fine for mms. Its the same technology as gprs, only improved and faster.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.