So I finally got my (previously used)8310 hooked up, and I was enjoying the hell out of it...until today. I was on my break at work and the BB was working as usual. I head downstairs, and I go to check a text about 20 minutes later and the trackball doesn't work. Since then, the ball only works, it seems, when it wants to. In addition, it won't shut down completely- the keyboard and trackball are faintly lit. I've tried pulling the battery an restarting several times over the course of the day, but always with the same result. Any ideas? My buddy suggested reinstalling the latest firmware. Any other suggestions?

Wirelessly posted (Curve 8310)

Interesting.. My 8310 keyboard and ball are only "always" on when its on the charger.. By that I mean the faint glow you speak of. There is a sticky in the forums here for "how-to clean your trackball" I'd give that a look through.

Yeah I was on the phone with techsupport and they said the keyboard light adjusts to the light of the room so you can find it in the dark I guess...I didn't know that since I just got it.

As for the trackball, I'm going to try cleaning it tonight. I reloaded the OS and it was fine last night, but this morning the same problem started happening again. Hopefully cleaning it will do the trick.

Work it back and forth repeatedly in whatver direction it will allow you. Not the most throrough clean you could do, but it may dislodge some debris that is keeping it from functioning.

And a battery pull after what Ndub said to hopefully clear the lighting issue. That is if you didn't somehow expose the device to moisture or liquid. If you did you need to yank the battery and leave it out until you are 100% certain there is no moisture left in the device.

E_