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Old 05-25-2009, 02:34 PM   #1 (permalink)
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My little girl slobbered all over my 8310. Got the periodical blinking red light. So I tried using the vers 4.2.2. and 4.5 to revive it. A couple times it said the software wasn't right for my device.

Trying it another way I get the "Error message: unable to connect to device during multi stage load operation" message.

Any chance?
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Old 05-25-2009, 03:46 PM   #2 (permalink)
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Slobbered -- do you mean it got wet?
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Old 05-25-2009, 04:08 PM   #3 (permalink)
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The error message means that the BB is not getting enough voltage from the USB connection. Make sure that the BB is directly connected to the PC and not through a hub - try another port if possible.
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Old 05-30-2009, 09:11 AM   #4 (permalink)
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e? wipe can not?
bb only can say 507
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Old 06-03-2009, 01:41 PM   #5 (permalink)
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Yea Z, I get that message when trying to turn on only once in a while after its been sittin for a while.

It did get wet, I've connected directly to the pc via the provided USB cable. After erasing all files/applications, it will copy files to the device, but will not be able to connect to load the apps.

Still getting: "Error message: unable to connect to device during multi stage load operation" message.

Is there any hope left?
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