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keiny 06-05-2009 06:53 AM

strange 8330 problem
I have used the search function but wasnt able to find anyone with the same, strange problem that I have. I hope that I didnt miss it. If I did I am sorry.

Last week I got an 8330 and I loved it, notsomuch now. The problem started when I left it connected to the computer one night by mistake. Since that night my BB wont charge and I get really bad battery life. The strange thing is that I'm able to connect it to the pc, its recognized and I can transfer files. When I connect it to the charger the little charging icon comes up but it's draining the battery instead of charging it.

I've tried using the wall charger, the car charger and charging it off the computer but the same thing happens. The icon appears but nothing is happening. When I first got it I was able to go 2 or 3 days on a single charge. Now I'm lucky to get 6 hours before I have to switch the battery out. I have an old Verizon BB that uses the same type of battery, I'm using that one to keep a spare battery charged.

I'm completely confused. If the USB port was broken I wouldnt be able to connect to transfer files but I can so that cant be the problem. I read a few threads here that suggested turning it off to charge. When it's off and connected to the wall charger the green light flashes but a few hours later it stops flashing and the battery is completely dead.

I've tried updating the OS (desktop manager says there is an available update) It gets about 90% complete then it hangs there and wont ever complete.

Can anybody help me please?

Dawg 06-06-2009 04:53 AM

sounds like a defective charging port. Could be a damaged pin in the port which would still allow you to transfer stuff

keiny 06-08-2009 03:24 PM

That's interesting. I could've sworn the connector was fine since I'm able to sync it. Thanks for the advice. I'll return it right away

robert.greenhouse 06-13-2009 06:26 PM

The power pins and data pins are separate so you can transfer data without a good power connection, but I would try with a different usb cable or a car one to see if it is the cable.

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