Hoping you all can give me some tips or ideas on this crappy Wednesday morning....
I turned my AT&T 8310 on (1 year old) this morning, checked email, set it down on the table, took dog for walk, got back 10 minutes later and picked up an infinitely rebooting phone...Never gets past the hour glass.
Tried a battery pull, no change.
Followed instructions on how to attempt to reload the OS by using the App Loader with the battery pulled, connect to USB, put battery back in, start install process. This starts fine, but after the "Loading System Software" is the "Waiting for device initialization" and it reboots the phone and boom, right back to looping.
Of course the local stores advice is to upgrade the phone for $200 and a new contract.
Also, make sure you're not using a USB hub or extension cable. Plug the USB cord to a rear USB port. Try multiple ports. If still no luck, try rebooting your PC or try another PC altogether if at all possible.
__________________ The difference between stupidity and genius is that genius has its limits. When you take things for granted, the things you are granted, get taken. Even a mosquito doesn't get a pat on the back until it starts to work. Too many people miss the silver lining because they're expecting gold. [BES 5.0.3 / GroupWise 2012 HP2]