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Old 06-11-2009, 08:15 AM   #1 (permalink)
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Default Unable to configure email

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I got an email saying I needed to update my email because my account was now invalid. I tried via both my phone and computer and it kept giving an error message, so I deleted the email all together and am now trying to re-install it.

Now it keeps saying it is unable to configure my email.

This hasn't been an issue before, but I need some help.....
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Old 06-11-2009, 09:17 AM   #2 (permalink)
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Wirelessly posted

Did you recently change the password for your e-mail account? This normally happens when the BIS service has a problem communicating with your e-mail provider. Maybe your provider has disable a protocol IMAP4/POP3 which is causing the problem.
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Old 06-11-2009, 09:21 AM   #3 (permalink)
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What type of email account is it?
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Old 06-11-2009, 09:27 AM   #4 (permalink)
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It's MSN, and I havent changed the password in 4 years.
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Old 06-11-2009, 09:28 AM   #5 (permalink)
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I get those notices for my Hotmail and MSN accounts too. You just have to verify your password on your BIS account.
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Old 06-11-2009, 10:05 AM   #6 (permalink)
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I have tried, but it keeps giving me errors both online and on my handset.
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Old 06-11-2009, 11:54 AM   #7 (permalink)
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Default same here

Hi Natel...
Same thing is happening to me. If I try to setup my hotmail account through BIS, no luck. It was working fine until yesterday then this morning I received the email about verifying password and BOOM! no email pushed anymore.

BIS w/AT&T
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Old 06-11-2009, 12:26 PM   #8 (permalink)
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Default fixed!

Ok, I just happen to go online again and setup the acoxxxx. Now it works (at least for me)
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