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Help: Not getting separate drive when connected over USB

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Old 06-14-2009, 05:34 PM   #1 (permalink)
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Question Help: Not getting separate drive when connected over USB

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Hi all,

I purchased curve 8320 this week. I use pqi 4GB sdhc card.
I enabled mass storage support in phone. But still not getting separate drive in my computer.
I can access media card using media manager cant use it as storage device yet.
Can anyone help in that?
Same card works fine in my pearl 8100....

Thanks........
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Old 06-14-2009, 06:40 PM   #2 (permalink)
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Does you computer see normal USB thumb drives just fine?

What OS is on your computer?
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Old 06-14-2009, 07:11 PM   #3 (permalink)
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My computer is fine, I have two laptop one running with XP other with Vista...also it works fine with my Pearl8100. And I can access my SD card using Roxio media manager so actually it is detected by blackberry and interface should be fine...I am confused why it doesn't show a drive (removable) for the same like Pen (Flash) drive...
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Old 06-14-2009, 07:54 PM   #4 (permalink)
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Go into Options / Memory
Change "Auto Enable Mass Storage Model When Connected" to either Prompt or Yes
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Old 06-14-2009, 08:34 PM   #5 (permalink)
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It is already enabled as Mass storage model...
I can access it with Roxio media manager but not as a flash drive..
First time I am facing such issue...
Any other thought?
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Old 06-15-2009, 06:38 AM   #6 (permalink)
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Reboot both phone (battery pull while device is on) and PC. Plug USB back in after rebooting.


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