BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-15-2009, 09:48 AM   #1 (permalink)
New Member
 
Join Date: Jun 2009
Location: Norway
Model: 8310
PIN: N/A
Carrier: Telenor
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Please help =)

Please Login to Remove!

Hello, can someone please help me. I live in Norway, and my cousin from US just sent me BB 8310 curve. Its a BB from AT&T. The phone is very good, and works fine, but there are few things that doesnt work. I cant send messages, why? Is the phone locked or something?

I can call people, but not send messages. I have tried to find out how to fix it my self, but i cant :(

Does the 8310 from AT&T have wireless? If it does, can someone please tell me how to fix it?

I hope someone can use some of their time to help me
Offline  
Old 06-15-2009, 09:54 AM   #2 (permalink)
Stuck In The '70's Mod
 
ndub33's Avatar
 
Join Date: Feb 2006
Location: The 'burbs east of Seattle.
Model: 9810
Carrier: T-Mobile
Posts: 7,599
Post Thanks: 0
Thanked 4 Times in 4 Posts
Default

Do you have a BlackBerry data plan from your carrier?
__________________
1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
Offline  
Old 06-15-2009, 09:57 AM   #3 (permalink)
BlackBerry Mensa
 
takeshi's Avatar
 
Join Date: Jan 2005
Location: Houston
Model: 8310
Carrier: at&t
Posts: 7,741
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Adinho13 View Post
Does the 8310 from AT&T have wireless?
Well it is wireless. I'm guessing you're asking if it has WiFi. It does not.
Offline  
Old 06-15-2009, 11:12 AM   #4 (permalink)
New Member
 
Join Date: Jun 2009
Location: Norway
Model: 8310
PIN: N/A
Carrier: Telenor
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default ...

What is a BB data plan?

So what you are saying, is that i cant connect to the internett with my 8310?

And one more thing, I have a password on the BB, and can not remove it. The function is locked. Seems like everything is locked on the BB, just calling works.
Offline  
Old 06-15-2009, 02:47 PM   #5 (permalink)
Latino Hasta La Muerte
 
rambo47's Avatar
 
Join Date: Jan 2005
Location: Denville, NJ.
Model: Fruit
Carrier: Verizon
Posts: 9,057
Post Thanks: 52
Thanked 307 Times in 292 Posts
Default

Could be an old IT Policy in place preventing some features from working: Remove IT Policy - BlackBerryFAQ
If the phone works on a carrier other than AT&T it must be unlocked. But no BlackBerry Data Plan means those features that use data, like email, web browsing, and BB Messenger, will not work.
Offline  
Old 06-15-2009, 03:22 PM   #6 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,036
Post Thanks: 52
Thanked 777 Times in 737 Posts
Default

This from the FAQ might help: What do I need a Data Plan for? - BlackBerryFAQ
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 06-15-2009, 09:26 PM   #7 (permalink)
New Member
 
Join Date: Jun 2009
Location: Norway
Model: 8310
PIN: N/A
Carrier: Telenor
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thank you very much guys.. I will read the links you have posted, and try to fix it

This is probably a silly question.. But, since i dont know what a carrier is, can you please just tell me?(A)
Offline  
Old 06-15-2009, 09:39 PM   #8 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2008
Model: 9700
PIN: N/A
Carrier: AT&T
Posts: 125
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Carrier = your wireless phone company
Offline  
Old 06-15-2009, 09:39 PM   #9 (permalink)
New Member
 
Join Date: Jun 2009
Location: Norway
Model: 8310
PIN: N/A
Carrier: Telenor
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

While i was trying to change the IT policy thing, one of the links on ''Remove IT Policy - BlackBerryFAQ'' where you have to download a policy file, did not work. Have any idea where i can download that file?
Offline  
Old 06-15-2009, 09:47 PM   #10 (permalink)
New Member
 
Join Date: Jun 2009
Location: Norway
Model: 8310
PIN: N/A
Carrier: Telenor
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Oh, okei.. Then i have another carrier.. I dont have a AT&T carrier.. And since email, web browsing, BB messenger doesnt work, then I probably dont have a data plan eather :S hehe
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.