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Old 06-16-2009, 12:30 PM   #1 (permalink)
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Default 8330 (VZW) - Shuts off/Volume off

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I have a BB 8330 on VZW with it connected on BES.

Issues with the phone:

-sound randomly doesn't work
-will shut off and turn back on randomly
-slow when sending messages, etc

I've done a hard reset. To fix the sound issue, I need to do a soft reset. Have gone into the store and had them look at it, to no avail.

Is this how the phone operates? Any suggestions?

Thanks.
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Old 06-16-2009, 01:07 PM   #2 (permalink)
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What OS are you running currently? An upgrade (or downgrade) there may help.
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1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
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Old 06-16-2009, 04:43 PM   #3 (permalink)
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v4.5.0.77
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