BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-24-2009, 10:39 AM   #1 (permalink)
Knows Where the Search Button Is
 
Nerfman's Avatar
 
Join Date: Oct 2007
Location: Chicago
Model: 9630
OS: XP
PIN: N/A
Carrier: Verizon
Posts: 49
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Sent emails not hiding

Please Login to Remove!

Hello everyone,

I have a Curve on Verizon (my sixth in the past year...but that's another issue) and I have Hide Sent Mail = Yes in my email options but emails are still showing up in my Inbox.

They look like they came from me:

Inbox:
"Corporate User"
"Nerfman"
"Nerfman"
"Corporate User"
"Personal Email"

The Nerfman one's are either one's I've sent from my Outlook or BlackBerry. Come to think of it the one's sent from Outlook are the one's showing up.

Other information:

I'm on a BES, not 5.0 yet I believe as I'm not the administrator.
Curve software is current: 4.5.0.77

Thanks,

Nerfman
__________________
Nerfman
Offline  
Old 06-24-2009, 10:42 AM   #2 (permalink)
BlackBerry Master
 
dankarlinski's Avatar
 
Join Date: May 2007
Model: 1
Carrier: 1
Posts: 3,391
Post Thanks: 1
Thanked 2 Times in 2 Posts
Default

Wirelessly posted (MY 8900)

Are you using a gmail based account?
Offline  
Old 06-24-2009, 10:43 AM   #3 (permalink)
BBF Moderator
 
akosnitzky's Avatar
 
Join Date: Jul 2005
Location: Southern Florida
Model: 9650
OS: 6.0.0.333
Carrier: Verizon BIS
Posts: 14,484
Post Thanks: 6
Thanked 7 Times in 7 Posts
Default

Wirelessly posted (Its All About the U!)

It something with your filter that has to be addressed. I am NOT a BES expert but your IT person is I hope.
__________________
------
Follow @akosnitzky on Twitter

LET'S GO CANES!
Offline  
Old 06-24-2009, 10:43 AM   #4 (permalink)
Knows Where the Search Button Is
 
Nerfman's Avatar
 
Join Date: Oct 2007
Location: Chicago
Model: 9630
OS: XP
PIN: N/A
Carrier: Verizon
Posts: 49
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

dankarlinksi:

Good question. Yes, I have a personal Gmail account forwarded to my Outlook but those aren't the emails that are showing up, it's the corporate ones.

Thoughts?

Nerfman
__________________
Nerfman
Offline  
Old 06-24-2009, 10:46 AM   #5 (permalink)
Knows Where the Search Button Is
 
Nerfman's Avatar
 
Join Date: Oct 2007
Location: Chicago
Model: 9630
OS: XP
PIN: N/A
Carrier: Verizon
Posts: 49
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

akosnitzky:

That's the first place I started, putting in a support ticket. They said they tried some things but nothing changed. Their other idea was to pull the battery, which I've done but don't have a lot of faith in that solving the issue.
__________________
Nerfman
Offline  
Old 06-24-2009, 11:16 AM   #6 (permalink)
BlackBerry Master
 
dankarlinski's Avatar
 
Join Date: May 2007
Model: 1
Carrier: 1
Posts: 3,391
Post Thanks: 1
Thanked 2 Times in 2 Posts
Default

Wirelessly posted (White and Nerdy)

It sounds like a filter issue as said. If your BES guy doesn't know what the issue is, use your BES info and open a ticket with rim. They usually should be able to fix it very fast
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.