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Old 07-10-2009, 03:21 PM   #1 (permalink)
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Question Mixed Up Ring Tones

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My BB is confused. It has switched two user specific ring tones with each other. When I select the ring tone to listen to it, it plays the correct one (so the file names are correct). But when customer A calls, it plays ringtone B instead of A and vise versa. Anybody else seen this? (worked OK for about a year). There are about 5 customers on one ring tone and about 10 on the other. My other personnel ring tones work OK.

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Old 07-10-2009, 09:53 PM   #2 (permalink)
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Have you done a battery pull? You could try deleting all the custom profiles and resetting the ring tones.
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