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Old 07-13-2009, 12:56 PM   #1 (permalink)
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Default Blackberry, Gmail, and the "Custom From" feature

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Hi Everyone,

I don't have access to my work's BES so I have read about how great
gmail is with forwarding work e-mail to your gmail account (and then
to your blackberry) because you can select a custom from address and
it will appear to come from your work e-mail. However, this isn't
working for me and after a couple days of searching through the web I
have not found anyone else having this problem so I'm not sure what to
do about it.

If I do not set up a custom from address when I forward or send
something from my work e-mail to my gmail, it shows up on my
blackberry without a problem. However, when I add in the custom from
address then no mail I send/forward from my work account will be
forwarded to my phone. Its kind of like how if you send mail to
yourself that won't be sent to your phone because it never leaves
gmail's server (or whatever the reason is). So is my gmail account
thinking that those e-mails are from myself because I add the custom
from address? I've read a bunch of articles about people who set up
their work accounts just like this and how it works great, so I'm not
sure they I have this problem and others don't seem to. I don't have
any filters set up, although I have tried going into my carrier's
(verizon) BIS website and adding a filter to always send incoming e-
mail from my specific work address to my phone but that didn't help it
either.

Any thoughts?

Thanks.
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