07-15-2009, 11:34 AM
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Join Date: Feb 2009
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| | 8330, Need to reinstall Docs to Go
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Hello. I have a 8330 Curve. The standard OS was 4.5 and had Documents to Go Standard installed by default. The application seemed to work fine, but had some problems getting the sync with BES to work properly. Worked with Cell tech, got the account set correctly and the phone and Enterprise Activation completed successfully.
Now, however; Documents to go doesn't work at all. I click on the Word or Excel icon and it comes up saying it cannot be found. The application is in the applications list. I was on with support yesterday not getting anywhere.
Where is the link for Docs to go to get the correct install so I can reinstall?