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-   General 8300 Series Discussion - Curve (http://www.blackberryforums.com/general-8300-series-discussion-curve/)
-   -   help please: (http://www.blackberryforums.com/general-8300-series-discussion-curve/197209-help-please.html)

gia1 07-15-2009 03:19 PM

help please:
 
Hi can someone help me please.
I have a BlackBerry 8320 and i'm having problems taking and viewing pictures.
When i try to take a picture with the phones camera i can see the image that i want clear,but when i snap the picture the phone screen turns white.The pictures are save as IMG.jpg but i can not view them.
Is there something that i can do to fix this thanks for any help. :?

JSanders 07-15-2009 03:43 PM

First off, do this:

With your BlackBerry device powered ON, remove the battery a few seconds, replace it, and allow the BlackBerry to reboot. After reboot, give it a few minutes to settle down all the data activity, then try the camera again.

THEN, if still not, Open the camera > Menu > Options > and see where you are saving your camera image to... should be your Media Card, not the device memory.

gia1 07-15-2009 05:17 PM

Quote:

Originally Posted by JSanders (Post 1429189)
First off, do this:

With your BlackBerry device powered ON, remove the battery a few seconds, replace it, and allow the BlackBerry to reboot. After reboot, give it a few minutes to settle down all the data activity, then try the camera again.

THEN, if still not, Open the camera > Menu > Options > and see where you are saving your camera image to... should be your Media Card, not the device memory.

Hi this did not work is there anything else that i can do. below is the info i got from in option on the phone thanks.

Option -> about:
BlackBerry 8320
Smartphone (edge,wi-fi)
v4.5.0.52 (platform 2.7.0.66)
cryptographic kernel
v3.85.32a
micro edition configuration
CLDC-1.1

JSanders 07-15-2009 05:40 PM

I would recommend to you that you upgrade the OS on the device then.

See the "Latest 8320 OS" thread , stuck at the top of this 8300 section of the forum and follow the directions there.

Do a complete backup first of your device, using Desktop Manager.

gia1 07-15-2009 06:03 PM

Quote:

Originally Posted by JSanders (Post 1429265)
I would recommend to you that you upgrade the OS on the device then.

See the "Latest 8320 OS" thread , stuck at the top of this 8300 section of the forum and follow the directions there.

Do a complete backup first of your device, using Desktop Manager.

Ok thanks that will be this one right? "Latest OS: 8320 4.5.0.255/4.5.0.162 (EastAsia + English)" and where do i find the Desktop Manager am using windows xp thanks.


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