BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/)
-   General 8300 Series Discussion - Curve (http://www.blackberryforums.com/general-8300-series-discussion-curve/)
-   -   HI im new and i need some help (http://www.blackberryforums.com/general-8300-series-discussion-curve/198098-hi-im-new-i-need-some-help.html)

aceofspades0990 07-21-2009 10:43 PM

HI im new and i need some help
 
Hi i bought a blackberry curve 8310 off of cl and it came with some emails on it and i do not know how to add mine every time i go in to the email setup wiz it tells me there is allready an email set up with this device.. so i call up the guy from who i bought it from and he said he did not use or know the password for the account is there any way i can delete the account with out logging in?

jsconyers 07-21-2009 11:04 PM

Welcome to the forums.

Have the previous owner call up the carrier and ask them to release his BIS account from the device's PIN number.

aceofspades0990 07-21-2009 11:11 PM

Thanks.


I dont think the other owners want anything to do with me he was suppose to give me a case for the phone but he never called or emailed me soo... is there any way i can call and get it released ?

jsconyers 07-21-2009 11:25 PM

You can try calling your carrier and explaining the situation. They may help you, but don't be surprised if they say there's nothing they can do.

chestep 07-22-2009 02:30 AM

When ever I receive a device for re issuing I wipe the handheld completly and then start from scratch,. can you do this?

jsconyers 07-22-2009 08:06 AM

Quote:

Originally Posted by chestep (Post 1434443)
When ever I receive a device for re issuing I wipe the handheld completly and then start from scratch,. can you do this?

This will not correct the OP's issue. It will erase the previous user's info, but the OP will still be unable to setup their personal email accounts.


All times are GMT -5. The time now is 07:46 PM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.