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Old 07-21-2009, 10:43 PM   #1 (permalink)
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Hi i bought a blackberry curve 8310 off of cl and it came with some emails on it and i do not know how to add mine every time i go in to the email setup wiz it tells me there is allready an email set up with this device.. so i call up the guy from who i bought it from and he said he did not use or know the password for the account is there any way i can delete the account with out logging in?
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Old 07-21-2009, 11:04 PM   #2 (permalink)
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Welcome to the forums.

Have the previous owner call up the carrier and ask them to release his BIS account from the device's PIN number.
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Old 07-21-2009, 11:11 PM   #3 (permalink)
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Thanks.


I dont think the other owners want anything to do with me he was suppose to give me a case for the phone but he never called or emailed me soo... is there any way i can call and get it released ?
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Old 07-21-2009, 11:25 PM   #4 (permalink)
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You can try calling your carrier and explaining the situation. They may help you, but don't be surprised if they say there's nothing they can do.
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The difference between stupidity and genius is that genius has its limits.
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Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
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Old 07-22-2009, 02:30 AM   #5 (permalink)
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When ever I receive a device for re issuing I wipe the handheld completly and then start from scratch,. can you do this?
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Old 07-22-2009, 08:06 AM   #6 (permalink)
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Quote:
Originally Posted by chestep View Post
When ever I receive a device for re issuing I wipe the handheld completly and then start from scratch,. can you do this?
This will not correct the OP's issue. It will erase the previous user's info, but the OP will still be unable to setup their personal email accounts.
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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