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defenceman101 07-23-2009 02:42 PM

Blackberry Messenger help
 
My friend and i have been using it for a while but all the sudden, mid convo it stopped working her phone has been stuck at the icon that says she is on the phone for over a day now and my messages wont go through. Any one have any ideas on how to fix it

penguin3107 07-23-2009 02:44 PM

http://www.blackberryforums.com/netw...oast-more.html

JSanders 07-23-2009 02:45 PM

There is currently (the last hour or two) a network problem with BBM and PIN messages in some areas. It hasn't been the past day.

So, don't try to troubleshoot anything right now, you won't get any accurate information.

defenceman101 07-23-2009 02:47 PM

well its working for all her other friends so its just between our phones

JSanders 07-23-2009 02:50 PM

Actually, right now, as we speak, its between many many users. Believe me.

But if you want to troubleshoot it, both of you delete each other as contact in your BBMessenger list.
Do a powered on battery pull reboot. Confirm neither of you is in the others Contacts on BBM... now one of you add the other back via PIN.

And if it doesn't work for a couple hours, don't be surprised.

For example, right now I can BBM with a friend in CA, but another in OR and NJ, we cannot.


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