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tucsonberry 07-23-2009 03:57 PM

my blackberry keeps turning off....
need some help. my blackberry 8330 curve keeps turning off and rebooting. WHY? its really frustrating cause it's unpredictable and interrupts everything I do. Anyone? I'm on my third phone in a week and no one seems to know how to fix it.

akosnitzky 07-23-2009 04:06 PM

Is there a media card in it? If yes, pull it out. I dont think you have a memory problem. Also, make sure your phone is not in use when plugged in

jsconyers 07-23-2009 04:16 PM

I would second the media card. Take it out and see if the issue persists.

If it does, then I would suspect the battery.

daphne 07-23-2009 08:45 PM

Moved to 8300 series discussion.

Tezytan 07-26-2009 09:03 AM

I second to that. Remove your media card.

If its a new one, put into your phone and when the system boots up,
race to the options, click "media card" click "menu" and click "format card"

If its a card with plenty of data, back them up on your com. RECALL what's the last files u put in before the problem occurred. The remove those files.
If not, back up. After formating, put the files back in one by one. Surely one file, after putting it in, the phone will have the same problem. Just remove that file.

I fixed my problem last week with the aboves steps. mine was restarting every 5 minutes too.

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