How do I reply to email address and not phone number?
I have noticed that ever since I received my new BlackBerry Curve 8330, I am having issues replying to emails from my stored contacts. When I choose the reply option, it is trying to reply to the phone number I have stored for the person instead of the email address that they sent their email from. Is there a setting I can change so that my replies always go to the email address that they sent from rather than their phone number?
Wirelessly posted (White and Nerdy)
It will reply to whatever address the sender has set for the reply to.
It should never reply to a phone as that would be an SMS, not an email
I know that it's not supposed to reply to a phone number but that is what it is doing, and I can't figure out why. This is a replacement phone since the first one was sent back under warranty, and because they couldn't repair my original, I got to keep this one.
The issue has only been with this new phone and I am wondering if it could have something to do with the backup/restore method that I used to restore my personal data back onto the phone.
All I know is this is really inconvenient when I try to reply to an email from a friend and I need to manually change their email address in the To field each time.
I have tried re-registering my services as well as re-sending the service books, but neither has seemed to resolve the issue. A battery pull also has not helped.
Wow, I've never run into this. What method did you use to transfer the contacts? Have you taken a look in the address book to ensure that the right info is in the correct field(s)?
All I did was make a backup of my phone right before I received the replacement. It is the exact same model so I figured it would be ok to just use the restore function to put the data onto the new phone. All of the data is in the right fields. I have checked that already. I'm really confused.
Wow...I guess this is a really obscure problem if no one has seen it before. All I know is that it's really frustrating.
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