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Old 08-05-2009, 03:43 PM   #1 (permalink)
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Hi, let me give you all the details.
I am running windows vista with desktop manager 4.5 ( i also tried 4.7 ).
my phone is a 8320 curve, when i plug it into my pc it starts to charge so the USB cord is GOOD.
but windows won't recognize the phone, i dunno whats the problem.

I also have a 8310 curve and my pc detects that phone, but not my other 8320.

the phone charges when it plugs in, so it should be picked up my windows no?
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Old 08-05-2009, 07:53 PM   #2 (permalink)
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Are you plugging directly into the computer or via a USB Hubs, hubs don't work too well.
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Old 08-06-2009, 10:11 PM   #3 (permalink)
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hi, sorry take so long to reply.

it's directly plugged in and i tried all USB ports. it detects my curve 8310, but it's not detecting this 8320. but when i plug it in, it charges the phone.

i dont get it.
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Old 08-06-2009, 10:22 PM   #4 (permalink)
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Assuming the phone has a media card -- is Mass Media Mode enabled?

Sometimes there's a drive letter conflict. See here:
memory card access
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Old 08-06-2009, 10:32 PM   #5 (permalink)
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Ok, it just comes up as unknown device. and i tried all blackberry usb drivers etc..

I am just beginning to think the usb part of the blackberry itself is BAD, but then how the heck is it charging when i plug it into my PC???? no clue.........................

can you update OS via bluetooth connectivity on DM or "loader"? I am going to borrow a friends laptop and see if it connects via bluetooth.
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Old 08-09-2009, 11:01 AM   #6 (permalink)
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Does you PC see any USB thumb drives like normal?

USB Driver could be corrupt with Vista,

Or you can try re-installing the desktop manager and right click the install file and choose "Run As Administrator"
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Old 08-15-2009, 10:00 AM   #7 (permalink)
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Default Check the pin connectors on the phone

I had the same problem with my brand new 8330 and I used a needle to move the gold pin connectors on the charger port on the phone and now mine connects fine. If im not mistaken, they should all be lined up in a row. It was also giving trouble charging until I did this and that is not a problem anymore also. Try this and I hope it works for ya!
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