Originally Posted by wan2610
no i dont know what that is?? i took it in to a mobile shop and he said he'd unlocked it. thats all ive done so far, i dont know what to do with it myself but will be ok with instructions on how to do something on it
Do this to check if it is unlocked: How do I determine if my BlackBerry is "unlocked"? - BlackBerryFAQ
Seems like it would be if your sim card worked while in the US.
Also check Smat Dialing. Hit the green phone key > BB Options Key > Options > Smart Dialing
Change the Country Code, and national number length if needed. I believe Country Code is the setting that is causing the problem.
A battery pull is just that. You pull the battery out while the device is still on. It's like a reboot and fixes a lot of problems. Unlike a computer, it's ok to pull the battery while it's running.