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Old 08-15-2009, 10:51 PM   #1 (permalink)
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Lots of problems here. Have been a treo user for years, so this is a change. Have tmobile service, with an unlocked at and t 8320 curve. (tmobile is no help with this) trying to get my wifi set up, under wi fi connection mode is automatic. There are 3 profiles listed, with a yellow neg sign and a blue object. The blue light is flashing on my phone. Under services status. Wi-fi network says active proile list the SSID, under bluetooth states it is connected but when i go into my desktop blackberry manager, options, bluetooth config, then search for device, nothing is listed. they say that it sould not say edge on it, but it does...also cannot connect with my bluetooth...Getting very frustrating cannot find anyone to help with this. I have got it so if i use the USB cable it will sync with my yahoo calender. If i take this to an at and t store will they help me since I have tmobile?? The quy a t tmobile said I should do a hard reset??? Anyone that could help me that would be great....right now i just want to tap my shoes three times....and have my treo come back....
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Old 08-16-2009, 01:37 AM   #2 (permalink)
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Not quite sure what your exact question(s) is. But the blue light indicates you are connected to a bluetooth device (perhaps a headset?). But connecting your device to a computer via bluetooth is another issue, and one that has frustrated many BlackBerry users including myself. It's really hit and miss.

As for a hard reset that's basically a battery pull. Often times when a BlackBerry does not seem to be working "correctly" a battery pull (device is on, take out battery for at least 15seconds, and then putting it back) will resolve the issue.
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Old 08-16-2009, 02:14 AM   #3 (permalink)
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On the wifi issue, you want a green ball not yellow. That means there's some problem. Incorrect password, router setting problem, or something like that. Did you set up the wifi networks yourself? Sounds like you might be expecting that it will automatically connect. That is only true in hotspots or if you happen to find an open network with the same name as one of the networks listed.
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Old 08-16-2009, 07:18 AM   #4 (permalink)
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Trimix- my question is how to i get my bluetooth to work?? When i go to my bluetooth places, shows blackberry 8320 when i click on it, it says headset on blackberry 8320 connected. I never use a headset do not know why this keep coming up. Whem I open up the desktop manager for blackberry under options, then connection options. It list bluetooth, check on bluetooth support and automaticallly switch form bluetooth when USB...then i click configure bluetooth nothing listed in bluetooth devices. do a search for paired bluetooth in range, nothing listed. on my device bluetooth options set to discoverable, on the phone under bluetooth states enabled..list my nuvi, and computer as paired devices. for what ever reason the devise manager for blackberry does not see my phone. I have tried to list the steps i have taken..thinking maybe someone can see what the problem is. Thanks for the help
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Old 08-16-2009, 12:30 PM   #5 (permalink)
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Wirelessly posted (Tmo's cheapest BB customer)

Ah ok, understanding things a bit better.

Trying to get a connection between your device and the device manager is really hit and miss. A lot of users have had issues with this, myself included. IIRC it has something to do with the drivers in most computers and RIM didn't make it compatible with them. I remember that there was a thread with a work around but I'm on the wap site right now so I can't search and copy/paste the link. But from your original post it sounds you already use the USB cable to synch.

As for the device connecting to a headset that you don't have, you can try removing the headset profile from the list of Bluettoth devices that your phone can connect to.
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Old 08-16-2009, 04:10 PM   #6 (permalink)
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i do not want to have to use the usb...I want the bluetooth to work. my palm never did this, sync when i was sleeping each night. this is getting depressing
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Old 08-16-2009, 05:02 PM   #7 (permalink)
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Ok. So start all over.

Your OP was quite confusing because you talk about wanting to set up WiFi and then you talk about Bluetooth. Those two things don't have anything to do with each other.

So, can you take a step (or three) back and carefully and in a detailed manner describe exactly what you are trying to do?

Include the operating system on your computer, the OS version on the device, and the version of BlackBerry Desktop Manager.
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Old 08-16-2009, 07:25 PM   #8 (permalink)
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As mentioned in my previous post, bluetooth synching can be hit and miss. You might want to start here:

1. View Document
2. Bluetooth Help with Desktop Manager
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