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Old 08-17-2009, 10:17 AM   #1 (permalink)
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Unhappy Dead BB 8350

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My phone will not turn on!
The red LED is constant on for about 15 seconds then goes off, pc will not see the phone, and the battery is charged but it will not turn on.
Took the battery, sim, mem crad out left it out for like 30 mins put it back and still no go.

Can someone help?

Thanks
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Old 08-17-2009, 10:38 AM   #2 (permalink)
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Welcome to BB Forums.

Start here - How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ

Sounds like the OS has to be reloaded.
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Old 08-17-2009, 11:19 AM   #3 (permalink)
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NJ thanks for the post,

PC will not see BB tried all options, and on 2 pc's, guess its time to return ANOTHER DEAD NEXTEL BB.
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Old 08-17-2009, 11:29 AM   #4 (permalink)
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Before you return it, try following these steps:

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ

It may take multiple attempts, be patient. And welcome to the forums.
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Last edited by jsconyers : 08-17-2009 at 11:48 AM.
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Old 08-17-2009, 11:44 AM   #5 (permalink)
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js thanks for your reply,

Define patients?

I have tried 30+ times with no success! I am trying again but .... We bought 12 of these last December and have returned ever single 1 at least once, several of them 3+ times. Just not perfected on the iden network i guess.
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