BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-21-2009, 08:20 PM   #1 (permalink)
New Member
 
Join Date: Aug 2009
Model: 8300m
PIN: N/A
Carrier: Sprint
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Comcast email

Please Login to Remove!

I cant send emails to anyone with a comcast email account. I can send/receive from any other email accounts. Anytime I try and send on to a comcast email account it comes right back to me with an open envelope next to it and the receipient doesn't get it. Anyone know how to fix this problem? I have taken the battery out. I have had sprint add email account for me. I have talked to a blackberry and they have no answer.
Offline  
Old 08-22-2009, 12:03 AM   #2 (permalink)
BlackBerry Mensa
 
takeshi's Avatar
 
Join Date: Jan 2005
Location: Houston
Model: 8310
Carrier: at&t
Posts: 7,741
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Are you saying:

You can't send to a recipient who has a Comcast account

or

You can't send to any recipients through your Comcast account?
Offline  
Old 08-22-2009, 08:29 AM   #3 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,033
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default

I have comcast and it works fine.

Try deleting the account in BIS and setting it up again.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 08-22-2009, 12:51 PM   #4 (permalink)
New Member
 
Join Date: Aug 2009
Model: 8300m
PIN: N/A
Carrier: Sprint
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Im saying i have a yahoo account and cant send to a comcast account.
Offline  
Old 08-22-2009, 01:02 PM   #5 (permalink)
New Member
 
Join Date: Aug 2009
Model: 8300m
PIN: N/A
Carrier: Sprint
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I dont know what deleting account in BIS and setting it up again means?
Offline  
Old 08-23-2009, 06:56 PM   #6 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2008
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 38
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Delete the sending account. Set it up again, send service books then pull the battery. If it doesn't work call Comcast or phone Carrier.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.