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Old 08-21-2009, 08:20 PM   #1 (permalink)
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I cant send emails to anyone with a comcast email account. I can send/receive from any other email accounts. Anytime I try and send on to a comcast email account it comes right back to me with an open envelope next to it and the receipient doesn't get it. Anyone know how to fix this problem? I have taken the battery out. I have had sprint add email account for me. I have talked to a blackberry and they have no answer.
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Old 08-22-2009, 12:03 AM   #2 (permalink)
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Are you saying:

You can't send to a recipient who has a Comcast account

or

You can't send to any recipients through your Comcast account?
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Old 08-22-2009, 08:29 AM   #3 (permalink)
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I have comcast and it works fine.

Try deleting the account in BIS and setting it up again.
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Old 08-22-2009, 12:51 PM   #4 (permalink)
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Im saying i have a yahoo account and cant send to a comcast account.
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Old 08-22-2009, 01:02 PM   #5 (permalink)
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I dont know what deleting account in BIS and setting it up again means?
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Old 08-23-2009, 06:56 PM   #6 (permalink)
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Delete the sending account. Set it up again, send service books then pull the battery. If it doesn't work call Comcast or phone Carrier.
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