It's part of BlackBerry Desktop Software, which gets installed on your Windows PC.
It's on a CD-ROM which was packaged in the box along with your device.
I need to backup my contacts but I don't know how. I'd also like to put them onto my sd card if possible.
It is not possible to store them on your SD card.
__________________ The difference between stupidity and genius is that genius has its limits. When you take things for granted, the things you are granted, get taken. Even a mosquito doesn't get a pat on the back until it starts to work. Too many people miss the silver lining because they're expecting gold. [BES 5.0.3 / GroupWise 2012 HP2]