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Old 09-03-2009, 09:41 PM   #1 (permalink)
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Only the track ball responds it lets me scroll left and right between the contacts and email blah blah basically the 5 standard shortcuts, but when i try to down click on the track ball it doesn't respond or any other key. The reason i think the buttons r locked is because when the screen goes on standby and i want to turn it on i have to plug in the charger or take it out so it responds. This is a used blackberry i bought on ebay and i just received it 2day and ideas?
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Old 09-03-2009, 10:04 PM   #2 (permalink)
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Was it sold as working? If it was, then contact the seller for a refund and return it.
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Old 09-04-2009, 03:02 PM   #3 (permalink)
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I would ask for a refund, the device isn't working properly as is. You could try reloading the handheld software on the device, and updating if it's out of date, but more than likely that won't help. Otherwise I would agree with NJ.
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