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Old 10-23-2009, 08:12 PM   #1 (permalink)
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I left my usb cable at my parents house last week, so I went and bought a new cable today so i could download the latest OS. For some reason, Desktop Manager is not showing my phone is connected. Never had that problem before. The battery is showing that its charging, so I know its connected. Does the cable make a difference? Any suggestions?
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Old 10-24-2009, 05:04 PM   #2 (permalink)
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It shouldn't matter. I've actually been using a Garmin cable on my 8330. Check your USB pins, make sure they're undamaged. Also try wiggling the cable while it's plugged in, maybe it isn't a "perfect fit".
To charge your BB, you only use 2 pins in the USB port. To transfer data, you need them all. That suggests to me that you're not getting a good fit.
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