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Old 10-31-2009, 02:02 AM   #1 (permalink)
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Default How to access phone mail

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Have a brand new Curve 8330, and the manual says to press the "w" key to dial phone mail. It does not work. All I get is a popup which asks if I want to assign the key to a certain phone number. Called Sprint, and they were no help. Since there is no phone mail icon, how do I call into it? Thanks, in advance.
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Old 10-31-2009, 06:02 AM   #2 (permalink)
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you call your own number, on your own cell phone.
this puts you through to voicemail.
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Old 10-31-2009, 06:26 AM   #3 (permalink)
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Quote:
Originally Posted by Leslie Weinberg View Post
Have a brand new Curve 8330, and the manual says to press the "w" key to dial phone mail. It does not work. All I get is a popup which asks if I want to assign the key to a certain phone number. Called Sprint, and they were no help. Since there is no phone mail icon, how do I call into it? Thanks, in advance.
You don't simply press the 'w' key... you need to hold it down for about 2-3 seconds.
(It's actually the #1 key you are pressing. Holding down #1 will dial voicemail on most mobile devices.)
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Old 10-31-2009, 12:45 PM   #4 (permalink)
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Default How to access voice mail

Holding down the "1" key does not lead to voice mail. It simply gives me a window asking if I want to assign a speed dial number to the key.
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Old 10-31-2009, 01:15 PM   #5 (permalink)
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Go to Phone > Menu > Options > Voice Mail and make sure your number is set up there.
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