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Old 11-03-2009, 02:48 PM   #1 (permalink)
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Default Lost use of keys/trackball selection on startup

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Heres a little background on my predicament:
My 8330 phone is only about a month old and a couple days ago i noticed that the keyboard/trackball was acting funny upon trying to enter in the screen password. single letters were inputting as double asterisks, trackball rolls were entering as double asterisks. I thought that since i'd been dancing for a couple hours while the phone was in my pocket that some moisture off my body was interferring with the circuitry (as i had heard is common with BB's). i let it air out and it worked normal soon after. then again a couple days later, i was again dancing heavily and again, the same problem. Not being one to try and fry a circuit board, i turned off my phone for the rest of the night.
When i got home i took the battery out until the next day when i plugged the device into charge and to my surprise the phone turned on, BUT I HAD LOST ALL ABILITY TO ENTER IN KEY STROKES OR CLICK WITH THE TRACKBALL. I checked my devices moisture indicators and they are still all white (except there is a red line on the white square of my battery..is this an indicator?)
So at this point i did a battery pull (usually helps right?) This is what follows everytime I do a battery pull:
-upon reinsertion of the battery, the red LED lights up solid for ~10sec (with screen still black), then the screen dimly flickers once, then a white screen with a rotating hourglass (that blinks often) that lasts for about 30s, then momentarily flashes my providers logo screen, then starts up normal with the security verification. At this point however i can see my home screen and roll my trackball to various icons, but cannot select anything by clicking the ball or cannot enter in numbers/letters from the keys.
Im pretty sure it has to do something with the moisture as im a pretty sweaty guy when i dance. I tried to let the phone sit with no battery (~12hrs) to drain the capacitor before puttin the battery back in,and i tried the uncooked rice-desicator method to completely dry it off. Could this possibly be fixed by reinstalling the software? or would you suggest taking the phone to a shop to have the boards cleaned? Or perhaps any other suggestions (sorry for the long read but as a chemist i believe its all in the details)
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Old 11-03-2009, 02:52 PM   #2 (permalink)
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You had it covered at "pocket and moisture" blah blah.

Got Your BlackBerry Wet? - BlackBerryFAQ

Read ^^ that. Remove the battery now. Put it in the box of dry rice.

Don't put the battery back in for 3-5 days. Don't carry it in your sweaty pocket.
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Old 11-03-2009, 09:33 PM   #3 (permalink)
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Default In your pocket, bad!!!

The lint from your pocket as well as any grit gets into any possible spot it can and will mess up connections and such that make things work. I had mine in my pocket today for maybe an hour and when I pulled it out I tried to use the trackball and it decided it was going to do its own thing and it just started moving along my home screen as it chose without me touching anything. I pulled out my trackball assembly and grabbed my little keyboard vacuum and brush attachment and sucked out all the lint and grit in there, this worked for me...that'll teach me to leave my holster on my desk when I go to the warehouse floor.
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