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Old 11-10-2009, 01:17 PM   #1 (permalink)
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Unhappy 8330 Curve Backup Issue

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When I backup my 8330 Curve using my new Desktop Manager ver. 5.0.1.18, I get the following message:

"Warning: Error backing up databases:
[Browser Data Cache] 0 of 25 entries retrieved
[Profiles] 5 of 6 entries retrieved"

What must I do to get a complete backup?

Alex Thomson
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Old 11-10-2009, 02:14 PM   #2 (permalink)
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Go to restore and choose advanced and move one module at a time so you can see which one has the glitch. There is an option to slide modules back and forth between your PC backup file and your handheld.
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Old 11-10-2009, 05:39 PM   #3 (permalink)
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Default 8330 Curve Backup Issue

I went to resotre and chose advanced and then moved each module one at a time and the glitches remain:
Browser Data Cache -- 0 of 25 items retrived
Profiles -- 5 of 6 entries retrived.

I then went into my browser and deleted everything in it. Still got the error during backup.

I have no idea what "profiles" are, but only 5 of 6 are backed up.

How do I remedy my problem?

Alex Thomson
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