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Old 11-12-2009, 12:54 PM   #1 (permalink)
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I have a Blackberry Curve 8330 with Sprint. I have the Blackberry Desktop Manager installed on my desktop PC and on my laptop. I recently updated the software on my Blackberry from the Desktop Manager on my desktop PC. However, every time I connect my Blackberry to the Desktop Manager on my laptop I am asked to update the software on my Blackberry, which I cancel before syncing my organizer data. It appears that the Desktop Manager on my laptop doesn’t recognize that the software on my Blackberry has already been updated.

What can I do to eliminate the notice to upgrade in the Desktop Manager on my laptop?

Thank you for your assistance.

Ken Burenga
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Old 11-12-2009, 06:11 PM   #2 (permalink)
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If it were me, I would go ahead and click "yes" or "install" or whatever instead of cancel. I suspect DM will "see" the installation is up to date and clear a flag. At any rate, I don't think you will do any harm if you don't cancel. But see what others say.
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Old 11-12-2009, 09:11 PM   #3 (permalink)
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Quote:
Originally Posted by kenburenga View Post
I have a Blackberry Curve 8330 with Sprint. I have the Blackberry Desktop Manager installed on my desktop PC and on my laptop. I recently updated the software on my Blackberry from the Desktop Manager on my desktop PC. However, every time I connect my Blackberry to the Desktop Manager on my laptop I am asked to update the software on my Blackberry, which I cancel before syncing my organizer data. It appears that the Desktop Manager on my laptop doesn’t recognize that the software on my Blackberry has already been updated.

What can I do to eliminate the notice to upgrade in the Desktop Manager on my laptop?

Thank you for your assistance.

Ken Burenga
[email address]

Sounds to me the 0xpin.xml file under loader history should be deleted so when the unit is reconnected, it can re-grab what's on the unit and not compare it to the history file on the laptop. Not definite about it but worth a try.

In XP go to:
C:\Documents and Settings\username\Application Data\Research In Motion\Blackberry\Loader History\

Delete the 0xpinnumber.xml file.
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Old 11-12-2009, 11:17 PM   #4 (permalink)
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I had the same problem between two computers a month or so ago and simply did what aiharkness suggested. DM recognized that the BB didn't need updating and never bothered me about it again.
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Old 11-12-2009, 11:24 PM   #5 (permalink)
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Quote:
Originally Posted by mister.zero
I had the same problem between two computers a month or so ago and simply did what aiharkness suggested. DM recognized that the BB didn't need updating and never bothered me about it again.
Now that you mention it, I believe that's how I encountered the issue. I knew I had seen it, but didn't remember how when I posted above.
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