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Old 11-14-2009, 07:48 PM   #1 (permalink)
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I've had my Curve since August, when it replaced an identical Curve with an odd hum that wouldn't go away. That Curve (the first one) seemed to last several days without needing a charge. As of late, though, this replacement Curve is draining by the end of the day.

I recall seeing some discussion about general BB battery drain, but I don't know if this specific case is a defective battery issue or something peculiar with the 8330. What are my options here - Verizon customer service, Blackberry warranty, or third party vendor?
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Old 11-14-2009, 08:21 PM   #2 (permalink)
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First question is what third-party apps are you running that use data, and are they running all the time? If you have such, start exiting when not using. If any are set to run in the background when closed, disable that function. See what happens.

Also, see the battery article at blackberryfaq.com.
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Old 11-14-2009, 09:20 PM   #3 (permalink)
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Wirelessly posted (8820)

First question is what third-party apps are you running that use data, and are they running all the time? If you have such, start exiting when not using. If any are set to run in the background when closed, disable that function. See what happens.

Also, see the battery article at blackberryfaq.com.
My usage and apps are exactly the same as they were on the previous 8330. If there was a difference, my question would answer itself.
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Old 11-14-2009, 09:26 PM   #4 (permalink)
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Maybe the replaced Curve was a refurb or previously used model?

Would you still happen to have the battery from your previous device?
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Old 11-14-2009, 09:39 PM   #5 (permalink)
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I think a hardware problem with the blackberry is the least likely of the possibilities. I still say software or your useage patterns are more likely explanations, assuming you have an OEM battery that meets RIM's standards (and not a grey market OEM battery or a knockoff).





Running a blackberry battery way down consistantly before recharging is not ideal. I don't know how much of that it takes to ruin a battery, only that it isn't good for it.





If you are convinced you have a warranty issue, to the seller is where you go, not RIM.
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Last edited by aiharkness : 11-14-2009 at 09:41 PM.
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Old 11-14-2009, 09:44 PM   #6 (permalink)
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Unfortunately, I didn't keep the battery when I exchanged my old one. However, the direction towards Verizon helps. I've never bothered with piecemeal replacements before - are they fairly straightforward about replacing a battery?
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Old 11-14-2009, 09:46 PM   #7 (permalink)
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I think a hardware problem with the blackberry is the least likely of the possibilities. I still say software or your useage patterns are more likely explanations, assuming you have an OEM battery that meets RIM's standards (and not a grey market OEM battery or a knockoff).
If anything, my data usage is down. I don't use a lot of the stuff that I previously used when I first got my BB. Email traffic is about the same.
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Old 11-14-2009, 09:53 PM   #8 (permalink)
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Can't advise on battery exchange question, but you can get a genuine blackberry battery fairly inexpensive. Just look around and avoid the too-good-to-be-true priced items.
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Old 11-14-2009, 09:55 PM   #9 (permalink)
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Can't advise on battery exchange question, but you can get a genuine blackberry battery fairly inexpensive. Just look around and avoid the too-good-to-be-true priced items.

Good info. Thank you.
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