BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-16-2009, 08:33 PM   #1 (permalink)
New Member
 
Join Date: Nov 2009
Model: 8320
PIN: N/A
Carrier: Tmobile
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Curve 8320 frozen after dead battery

Please Login to Remove!

I forgot to charge my phone last night, I woke up to find it dead. After charging for a few hrs, it comes on, but none of the buttons work. It still registers when a call or SMS messages comes thru. What can I do? I'm sure there's no physical\water damage. I've been told to back up the info, and wipe the OS, but I'm not familiar with the procedure, and whether it'll help. Also, is it possible to view my call log and text received text on my desktop?
Offline  
Old 11-17-2009, 07:57 PM   #2 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2009
Model: 8310
OS: 4.5.0.110
PIN: N/A
Carrier: T-Mobile
Posts: 138
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Have you done a battery pull? Does the device connect to DM? Have you tried restoring with your most recent backup, etc...???
Offline  
Old 11-17-2009, 09:41 PM   #3 (permalink)
New Member
 
Join Date: Nov 2009
Model: 8320
PIN: N/A
Carrier: Tmobile
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yes I've done all of the above. And now my carrier says that my warranty expired 2 days ago. The phone still receives calls, sms, and keeps track of the time (although in a different time zone, lol). And I keep seem to find any discussions on the topic of unresponsive buttons
Offline  
Old 11-17-2009, 10:14 PM   #4 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2009
Model: 8310
OS: 4.5.0.110
PIN: N/A
Carrier: T-Mobile
Posts: 138
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

That generally implies the device got wet to some extent. :P Many threads discuss it. Anyway...I don't have any other ideas then. It's gonna be a few weeks til I tear mine down, so as of now, I'm unfamiliar with the hardware under the pretty buttons. BTW, is the case seperated?
Offline  
Old 11-18-2009, 03:28 AM   #5 (permalink)
BlackBerry Extraordinaire
 
Join Date: Oct 2007
Location: Los Angeles
Model: None
PIN: N/A
Carrier: ATT
Posts: 1,638
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Have you tried a battery pull?
Offline  
Old 11-18-2009, 07:07 PM   #6 (permalink)
New Member
 
Join Date: Nov 2009
Model: 8320
PIN: N/A
Carrier: Tmobile
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

No the case is intact. I tried the JL Cmdr wipe, and it all went thru to the "Error 507" screen. Then I restored the software, but the phone is still frozen
Offline  
Old 01-20-2010, 08:39 PM   #7 (permalink)
New Member
 
Join Date: Apr 2009
Model: 7100T
PIN: N/A
Carrier: Verizon
Posts: 13
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Eek, sorry about your broken phone. B4 u throw it away, get the data back at least...This new service helps you get the info back from the broken phone. It's called RecovermySmartPhone
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.