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Old 11-19-2009, 10:47 AM   #1 (permalink)
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Ok blackberry 8330 has been working flawlessly except now all of a sudden it will just reset itself when ever it wants .I usaully do a reset every other day but this happens on its owen about once or twice a day .What could cause this
dont know if it is something that i did or is my bb just dieing
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Old 11-19-2009, 07:12 PM   #2 (permalink)
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omg the same thing was happening to me yesterday and today like all of a sudden it just resetted on its own! like it was sitting there and bam! it would reset! or i was in the middle of something and bam! there it went! so it was pissing me off! then i wake up and it had and error of JVM error 102! i called sprint and they refreshed my network and its been working flawless like it used to do!
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Old 11-20-2009, 04:14 AM   #3 (permalink)
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I am having this problem since last three months when I purchased my 8310. Right in the middle of the call the handset will reset and it would take a good 2~3 mins before I am able to dial again. Also the call log would not be updated.
Tried doing a hard pull of the battery as suggested on BBF[removing the battery while still on] and then putting it back after 5 mins. It did not help much. Went to Options -> Security Options ->Memory cleaning and changed status to enabled. Did not help either. Also after each reset this status defaulted to disabled.
Then figuring this is a battery problem it could be related to backlight. Went to Options ->Screen/Keyboard -> reduced backlight brightness to minimum, backlight timeout to minimum and automatically dim backlight to Off. This has definitely reduced the frequency of resetting significantly.
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Old 11-20-2009, 07:44 AM   #4 (permalink)
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still having same issue don't know why i even did wipe and started over every thing reloaded no problem after about 20 min RESET
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Old 11-20-2009, 07:49 AM   #5 (permalink)
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How much memory do you have left immediately after a soft reset?

Options > Memory
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Old 11-20-2009, 08:43 AM   #6 (permalink)
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Quote:
Originally Posted by kathrynhr View Post
How much memory do you have left immediately after a soft reset?

Options > Memory
I think you mean Options > Status.

--Ariel
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Old 11-20-2009, 09:03 AM   #7 (permalink)
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No, I didn't, although that's a good place to look also. I'm asking the OP to check the "Free Space:" figure under Memory.
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Old 11-20-2009, 03:24 PM   #8 (permalink)
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after soft reset i have 43692224 bytes plenty of memory it just resets whenever it wants to kind a annoying in the middel of a call
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Old 11-20-2009, 03:26 PM   #9 (permalink)
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also dont have memory under options just under ststus
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Old 11-20-2009, 09:14 PM   #10 (permalink)
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Quote:
Originally Posted by kathrynhr View Post
No, I didn't, although that's a good place to look also. I'm asking the OP to check the "Free Space:" figure under Memory.
Hmmm. I guess in OS 5.0 they changed the choices in Options. In OS 4.5, it is Options>Status to look at the File Free size.

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Old 11-24-2009, 07:25 PM   #11 (permalink)
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Default Unwanted Reset - maybe a resolution.

FWIW...

I had an 8320 on T-Mobile. All of a sudden, it started the rest problem usually in the middle of a call.

After a few weeks of reloading the OS (various versions), unloading/reloading applications I finally took it into the store (it was a year old).

They replaced the battery and it never reset again. The phone is 2yrs old and I just 'retired' it for the 9700.

You may want to try replacing the battery.
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Old 11-24-2009, 11:05 PM   #12 (permalink)
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okay so what i also noticed that it could be the battery! i have 8330m...i have two batteries! i noticed that with one battery it never ressets....and with the other it does! hmmmm could that be it?
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