11-23-2009, 12:31 PM
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| | Phone Randomly Shuts Off Completely, Battery Dead After Reboot
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Hi All -
I have a Blackberry Curve 8310 on the AT&T network. This is my second Curve (my first one died after a few years of usage - constantly freezing with the hourglass and just generally incapable of functioning properly not due to any specific issue, despite multiple software reloads, service books, etc etc).
I am using a Blackberry Curve given to me by a friend. It worked perfectly fine for the first 3 months or so. However recently, in times of app usage (Google Maps, Google Chat, or Facebook) or during a call, the phone randomly shuts off - completely. I have to pull the battery to restart (the power button does nothing), and when it turns back on the power is usually completely drained (despite being completely full at times). When on a phone call, the shutoff is preceeded by static and I can tell it is coming. When using apps, there is no real indication of when.
My usage isn't too heavy, I don't surf the internet that much. I uninstalled Facebook and some other apps to gain back some memory space. I do have a 2gb memory card in there as well.
Some other key facts:
- The very first time this happened, I was on a call, using a headset (I use the Apple iPhone headphones/headset). I pulled out the headset and there was almost a small electric shock, and then a few seconds later the phone died. I have used this headset on my old Curve, and for months before, so I am not sure this is the issue, but could shed light on what is happening.
- I use a Razor charger regularly, not the official Blackberry charger, although this has been the case for 2 years, so no real change here
- Recently, I purchased a GPS device for my car - Garmin Nuvi series. It comes with a charger that fits my Curve. I once plugged this Curve into this, about a month ago, and it charged for a few seconds, but then stopped charging despite still being plugged in. I'm not sure if the voltage was too much for the phone? I used a friend's GPS charger to charge my old phone awhile back and there was no issue - it charged just fine. But this one didn't charge, and now I'm wondering if that attempt is the source of my issues.
I have read some of the other threads, and short of getting a replacement, I'm hearing replacing the battery is the next thing to try? I really think the issue is hardware/electrical related, so while I'm not averse to reloading the OS, I feel pretty certain this isn't OS related.
Any suggestions or thoughts? Should I try a new battery and never try to charge my phone through the GPS charger again?