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-   -   lost all pics after downloading media manager! Help please! (http://www.blackberryforums.com/general-8300-series-discussion-curve/212526-lost-all-pics-after-downloading-media-manager-help-please.html)

tireiron 12-02-2009 05:56 AM

lost all pics after downloading media manager! Help please!
 
I downloaded some weird media manager thing and seemingly lost ALL media (pics, mp3s everything). HELP please

Motorcycle Mama 12-02-2009 06:02 AM

What exactly is "some weird media manager thing" that you downloaded? Can you specifiy?

And what exactly did you do that resulted in "ALL media" being "lost"?

tireiron 12-02-2009 10:22 AM

It was called desktop manager......all pics lost, all music as well

takeshi 12-02-2009 11:13 AM

You'll need to provide more details. I'm guessing you mean that everything was lost on the BB? Were they stored in device memory or on the media card? You might be able to use file recovery tools on the media card.

In future, always backup. It amazes me how often people don't backup data on their mobile devices. Unless you're willing to lose that data, back it up.

Motorcycle Mama 12-02-2009 07:15 PM

Yes, we'd like to help, but it's difficult with no information to go on.

What specifically did you do? List all the steps. What messages appeared, if any? What else happened. What buttons did you press?


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