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Old 12-02-2009, 11:25 AM   #1 (permalink)
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Hello Everyone,
We are using blackberry server for exchange. When I delete a message from my Inbox without the message being marked as read the message is not removed from the device. Anyone seen this behavior before?
Thanks.
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Old 12-02-2009, 12:11 PM   #2 (permalink)
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Are you performing a hard delete? IIRC, unless hard delete sync is enabled hard deletes won't reconcile.

I'd suggest placing this in BES Admin or another forum since it's not really 8300 series specific.
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Old 12-02-2009, 12:19 PM   #3 (permalink)
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Does the device have the 'Mailbox & Handheld' set for Email Reconciliation (under Messagese -> Options -> Email Reconciliation)?
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