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Old 12-02-2009, 11:25 AM   #1 (permalink)
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Default Deleted Message not syncing

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Hello Everyone,
We are using blackberry server for exchange. When I delete a message from my Inbox without the message being marked as read the message is not removed from the device. Anyone seen this behavior before?
Old 12-02-2009, 12:11 PM   #2 (permalink)
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Are you performing a hard delete? IIRC, unless hard delete sync is enabled hard deletes won't reconcile.

I'd suggest placing this in BES Admin or another forum since it's not really 8300 series specific.
Old 12-02-2009, 12:19 PM   #3 (permalink)
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Does the device have the 'Mailbox & Handheld' set for Email Reconciliation (under Messagese -> Options -> Email Reconciliation)?
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