Wirelessly posted (8820)
Originally Posted by LilithX
Hi I'm having this exact same problem. I own a brand new bb bold and am trying to connect my bb modem to my new netbook running XP. It seems that the computer does recognize my phone when i click on the bluetooth option but when i tried running desktop manager i get the same message about verifying my phone is connected which it is and the message just hangs there even when i'm trying to reconnect the phone..i'm not sure why it does this. I also dl the latest version of desktop manager.
I can't help with the bluetooth question, but regarding the other, try this, so we have a baseline:
Do a hard reset on the blackberry. That is, remove the battery for about 30 seconds and then replace.
Wait for the blackberry to boot up. If it is password locked, enter the password and unlock it.
Do not plug it into a hub. Nor a usb port on the keyboard. Use a usb port on the computer. See if the BB will connect.
If it does not connect, try different USB ports.
Also, note whether the BB indicates that it is charging when you connect it to the USB.