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12-04-2009, 06:27 PM
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#1 (permalink)
| | New Member
Join Date: Dec 2009 Model: 8310 PIN: N/A Carrier: o2
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|  my 8310 camera and video doesnt work
Please Login to Remove! just got 8310 but keep geting the massage close other appl. and try opening the camera again wen i try using the camera even without any other application being open. all i upgraded to 4.5 os so as to use the video but the video comes up but cant record need heip guys | | Offline
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12-04-2009, 06:39 PM
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#2 (permalink)
| | BlackBerry God
Join Date: Jul 2005 Location: Florida Panhandle Model: Z10 OS: .85 Carrier: T-Mobile USA
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Wirelessly posted (8820)
Try a hard reset. Remove the battery for about 30 seconds.
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12-07-2009, 02:44 PM
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#3 (permalink)
| | New Member
Join Date: Dec 2009 Model: 8310 PIN: N/A Carrier: AT&T
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|  8310 Camera and Video recorder
I have been experiencing the same problem for the past week, with one difference - the video camera does not open at all. All other aspects work perfectly.  | | Offline
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12-09-2009, 09:53 PM
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#4 (permalink)
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Join Date: Dec 2009 Model: 8310 PIN: N/A Carrier: o2
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this is becoming frustrating have upgraded to 4.5 os successfully non i have the video capability but cant record the video recording window comes up only 4 few seconds and goes off cant record. and still having the same problem with my camera i.e could not start the camera. close other appl. and try opening the camera again. please guy i need help step by step if posible | | Offline
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12-09-2009, 09:55 PM
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#5 (permalink)
| | New Member
Join Date: Dec 2009 Model: 8310 PIN: N/A Carrier: o2
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taken the battery out several time stil same problem | | Offline
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12-09-2009, 09:56 PM
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#6 (permalink)
| | New Member
Join Date: Dec 2009 Model: 8310 PIN: N/A Carrier: o2
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love my 8310 curve can some please help with my problem | | Offline
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12-09-2009, 10:26 PM
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#7 (permalink)
| | Crimson Tide Moderator
Join Date: Oct 2004 Location: North of the moss line Model: 9xx0 OS: 7.0sumtin PIN: t low Carrier: Verizon
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**thread moved to the 8300 section**
wellingking, do you have a Media Card in the device? | | Offline
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12-09-2009, 10:31 PM
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#8 (permalink)
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Join Date: Dec 2009 Model: 8310 PIN: N/A Carrier: o2
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yes jsanders got a 1gb card instore | | Offline
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12-09-2009, 10:40 PM
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#9 (permalink)
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Join Date: Dec 2009 Model: 8310 PIN: N/A Carrier: o2
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cant find the specific solution in the 8310 section | | Offline
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12-12-2009, 03:23 PM
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#10 (permalink)
| | New Member
Join Date: Dec 2009 Model: 8310 PIN: N/A Carrier: AT&T
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| Problem with BB8310 cameras
It should be noted that I also have a media card in place and have done a hard boot many times. Also have the latest available update. I am also able to view the photos stored on my media card. | | Offline
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01-03-2010, 09:17 PM
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#11 (permalink)
| | New Member
Join Date: Dec 2009 Model: 8330 PIN: N/A Carrier: Verizon
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SIMPLE! Clear your Cache in Internet Options, the do a battery reset! Internet, Options, Cache Operations, Clear History (enter), Clear Content Cache (enter), and Cookie Cache (enter), backspace to clean memory - when cleaning is done, backspace again, then do a cold boot (without shutting down the phone), do a battery pull and replace. Ding - your set!
Last edited by huskernumb1 : 01-03-2010 at 09:21 PM.
Reason: clarify
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01-03-2010, 09:21 PM
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#12 (permalink)
| | Grumpy Moderator
Join Date: Aug 2004 Location: Somewhere in the swamps of Jersey Model: L920 Carrier: AT&T
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Simple! | | Offline
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01-03-2010, 09:24 PM
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#13 (permalink)
| | New Member
Join Date: Dec 2009 Model: 8330 PIN: N/A Carrier: Verizon
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| Camera not working - fix
Quote:
Originally Posted by wellingking  just got 8310 but keep geting the massage close other appl. and try opening the camera again wen i try using the camera even without any other application being open. all i upgraded to 4.5 os so as to use the video but the video comes up but cant record need heip guys | SIMPLE! Clear your Cache in Internet Options, the do a battery reset! Internet, Options, Cache Operations, Clear History (enter), Clear Content Cache (enter), and Cookie Cache (enter), backspace to clean memory - when cleaning is done, backspace again, then do a cold boot (without shutting down the phone), do a battery pull and replace. Ding - your set! | | Offline
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01-03-2010, 09:24 PM
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#14 (permalink)
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Join Date: Dec 2009 Model: 8330 PIN: N/A Carrier: Verizon
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SIMPLE! Clear your Cache in Internet Options, the do a battery reset! Internet, Options, Cache Operations, Clear History (enter), Clear Content Cache (enter), and Cookie Cache (enter), backspace to clean memory - when cleaning is done, backspace again, then do a cold boot (without shutting down the phone), do a battery pull and replace. Ding - your set! | | Offline
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01-03-2010, 09:25 PM
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#15 (permalink)
| | New Member
Join Date: Dec 2009 Model: 8330 PIN: N/A Carrier: Verizon
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| camera not working
Quote:
Originally Posted by tearob It should be noted that I also have a media card in place and have done a hard boot many times. Also have the latest available update. I am also able to view the photos stored on my media card. | SIMPLE! Clear your Cache in Internet Options, the do a battery reset! Internet, Options, Cache Operations, Clear History (enter), Clear Content Cache (enter), and Cookie Cache (enter), backspace to clean memory - when cleaning is done, backspace again, then do a cold boot (without shutting down the phone), do a battery pull and replace. Ding - your set! | | Offline
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01-03-2010, 09:25 PM
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#16 (permalink)
| | Grumpy Moderator
Join Date: Aug 2004 Location: Somewhere in the swamps of Jersey Model: L920 Carrier: AT&T
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Stop trolling. | | Offline
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01-05-2010, 10:39 AM
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#17 (permalink)
| | Talking BlackBerry Encyclopedia
Join Date: Dec 2007 Location: Philadelphia Model: 9780 OS: 6.0.0.600 PIN: ultimate Carrier: T-mobile
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For what it's worth, I'm getting this same error on my 8900, starting yesterday. I'm running beta OS 5.0.0.411, but I've had that OS for a month and the camera had been working fine. I strongly suspect it's a hardware issue. The 8900 has tons of memory, so that shouldn't be an issue. With all apps closed that can be closed, I have 129 MB free. Clearing all internet caches did not solve the problem. I'll try reinstalling the OS, but I don't have a lot of hope that that will work. I know the 8900 isn't the 8300 but this error seems to pop up across models.
Ubizmo | | Offline
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01-07-2010, 05:03 AM
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#18 (permalink)
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Join Date: Dec 2009 Model: 8310 PIN: N/A Carrier: o2
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how do u carry out a cold boot | | Offline
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01-08-2010, 12:09 PM
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#19 (permalink)
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Join Date: Dec 2009 Location: batam island - indonesia Model: 8320 Carrier: xl-indonesia
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How to fix the camera ??
Wellingking u have got the wayout ?
I have do cleaning memory and make a cold boot in many time...but camera still can't work.....need back up guys...... | | Offline
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01-09-2010, 06:21 AM
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#20 (permalink)
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Join Date: Jan 2010 Model: 8310 PIN: N/A Carrier: AT&T
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I have done everything many people have suggested I do and the camera is still not functioning. Same error message. This apparently has been a problem since the Curve came out. Now I have to pay the insurance company a deductible to replace obviously defective hardware. I think this should be RIM Blackberry's problem, and not ours. I don't see why WE have to pay for their defects!!! Grrr!! Sorry for the hostility...my camera just stopped working today (applications running and all that) and all the research I've done tells me I'm just going to have to pay to have it replaced.
Last edited by OneTwo083075 : 01-09-2010 at 06:31 AM.
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