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Old 12-07-2009, 10:54 AM   #1 (permalink)
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Exclamation My 507 blackberry error. problems connecting to blackberry manager?

Please Login to Remove!

Right.. Yesterday i entered 10 incorrect password attempts on Blackberry Manger (i had the blackberry plugged in via USB). The blackberry then wiped itself and gave me the error 513. Ok, I then done some research i found out that it would be best to delete the o.s (operating system) and replacing with the same one, for it to work again. My Blackberry is currently in a Error 507 with a permanant backlight. I hook up the USB lead to the computer > blackberry but the blackberry manager i'm using does not connect with it, i have tried this with the lastest version "Blackberry desktop software v5.0" that failed then changed to "Blackberry® Curve (TM) 8300 smartphone v4.7" But still no sign of connecting.

I would be so greatfull if you helped even just a little, Thank-You!

Important information;
Phone type; Blackberry Curve 8310
Blackberry manager; Blackberry® Curve (TM) 8300 smartphone v4.7
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Old 12-07-2009, 10:57 AM   #2 (permalink)
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Welcome to the forums.

Try following these steps:
What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ

Be very patient as it may take a few attempts before it connects.
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Old 12-07-2009, 11:12 AM   #3 (permalink)
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Thanks. Great! i have the application loader wizard running, and the USB is detectable.

Now it asks if i want to install or remove anything from my device. At this point i want to install the O.S, where could this be located? would i have to download it from a source online?
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Last edited by BlackBG : 12-07-2009 at 11:37 AM.
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Old 12-07-2009, 11:14 AM   #4 (permalink)
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What it's asking you to install is the OS, select which applications from the OS you want installed.
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The difference between stupidity and genius is that genius has its limits.
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Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 12-07-2009, 11:24 AM   #5 (permalink)
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Ok you lost me, the only thing i can click is "Add" and "cancel" When i click add i presume i should be looking for the o.s file, where could it be located? Sorry i'm new to all this.
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Old 12-07-2009, 11:29 AM   #6 (permalink)
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Do you see a list of items with check boxes and checks in the boxes? Like BlackBerry Messenger, BlackBerry Maps, BrickBreaker, etc?
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 12-07-2009, 11:33 AM   #7 (permalink)
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No, it directs me to C:/programs. Could the o.s possibly be in blackberry manager folder?
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Old 12-07-2009, 11:58 AM   #8 (permalink)
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Is that when you select the Add button?
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 12-07-2009, 01:32 PM   #9 (permalink)
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Smile

Yeah. I have resolved the problem though, i must of been using a different blackberry manager for a different version or somthing silly like that. My phones on the way to recovery, YES. Thanks alot for you time dude, you doing great things in these forums.
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Old 12-07-2009, 01:57 PM   #10 (permalink)
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Good deal.

Glad to know you got it to work!
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 12-07-2009, 04:16 PM   #11 (permalink)
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Do you not know how to find your blackberry pin? Menu > Options > status

pin should be 8 digits long.
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Old 12-07-2009, 05:03 PM   #12 (permalink)
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Thanks.

I'll pass it forward.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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