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Old 12-08-2009, 02:30 AM   #1 (permalink)
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Hi.

One of our users handed me his 8310 last night, complaining about the egg timer constantly coming up on the screen. I checked using the desktop manager if there were any upgrades etc available for his device but there are none.

Apparently there are some pictures of a new born on the unit so we are trying to avoid the wipe and rebuild approach.

Any ideas??
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Old 12-08-2009, 05:48 AM   #2 (permalink)
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Check the amount of free space on it. Sounds like they filled it up with pictures.

Options / Status will show you the free space. Less than 12mb will result in problems.
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Old 12-08-2009, 07:47 AM   #3 (permalink)
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Couldn't get inot any of the settings cos of the hourglass.....went with the nuclear option of wiping it with the JL_cmdr thingy

Managed to get the pics off it first though
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Old 12-08-2009, 08:06 AM   #4 (permalink)
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Welcome to the forums.

Wiping it with JL_Cmder is a bit extreme in my opinion. A battery pull would have cleared up some memory. Probably enough to move the pics off of the device and free up some memory. But it's a little too late for that now. The user should be using a MicroSD card to store pictures.
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Old 12-08-2009, 08:11 AM   #5 (permalink)
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Thanks for the welcome..

I did the battery pull 1st thing this morning, to do a full cold re-boot, but there was still no joy. Wouldn't allow me go into any of the menu's either.

I'd agree with you that the JL_Cmdr option was a bit extreme, but the user is heading away for a few days on business and needed the unit working.

Most of the pics were on a 1Gb card anyway, there was only about 8 on the device memorty
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Old 12-08-2009, 08:59 AM   #6 (permalink)
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Check for movies, ringtones, all media. Unused applications and languages. Something is taking up the memory.
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