Originally Posted by kirrinjones
First try a battery pull, that might fix the camera issue and maybe the keyboard.
If you got the device wet, then you should remove the battery and submerge the device is a bowl of uncooked rice.
If none of the above helps or applies, then you need to take it in to a technician.
I had a 8320 that had the same keyboard issue and they replaced it.
i tried that kirrin. i just finally gave up and called sprint and they are just sending me a replacement as well. i hope to hell this replacement is much better than the one i got now. thanks kirrin for the recommendation