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Old 12-15-2009, 05:41 PM   #1 (permalink)
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Exclamation HELP! My BBM Disappeared! =(

Please Login to Remove!

So I'm impatient and jealous so I tried downloading the new BBM 5.0 but I dont have the right OS for it I guess and it deleted my BBM all together and now won't let me re-download it! It says my phone does not support BBM! I'm ABSOLUTELY heart broken (I know, cheesy) without it!

Can someone help me please!?
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Old 12-15-2009, 05:44 PM   #2 (permalink)
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Welcome to the forums.

Install the OS for your device and you can then install BBM from there. It is packaged with the OS. You can find it at the top of this forum.
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Old 12-15-2009, 05:52 PM   #3 (permalink)
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I'm a bit berry retarded, so i need to plug my phone into the computer then?
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Old 12-15-2009, 06:19 PM   #4 (permalink)
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Yes, follow the steps in the thread posted at the top of this forum.
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 12-16-2009, 09:21 AM   #5 (permalink)
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Thumbs down Not looking good...

Quote:
Originally Posted by jsconyers View Post
Yes, follow the steps in the thread posted at the top of this forum.
Yeah so I did this... last night... for over an hour. I followed the steps exactly as they are in the forum... does it matter that I have an 8330 and the OS was for 8300? I assumed it was for the whole 8300 family... anyway, long story short it didn't work. I was up past midnight and almost threw my berry into the snow... other options?
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Old 12-16-2009, 09:22 AM   #6 (permalink)
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Yes it matters. You need to use the OS for the 8330. You cannot use the OS for the 8300, 8310, 8320. It needs to be for the 8330!

That's why there is an OS stickied for each model!
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The difference between stupidity and genius is that genius has its limits.
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Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 12-16-2009, 09:24 AM   #7 (permalink)
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I dont know what "stickied" is... so yeah it didn't give me the option in the blackberry.com pull down menu thing for my model i was confused. well that torches me =( All that sleep lost for nothin... i guess i dont know where to get this then. i'm completely retarded.
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Old 12-16-2009, 09:26 AM   #8 (permalink)
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Do you have an ESN or MEID device. Press Alt + Caps + H and does it list an MEID number or ESN number?
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 12-16-2009, 09:32 AM   #9 (permalink)
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I have an ESN (4c96222e)
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Old 12-16-2009, 09:38 AM   #10 (permalink)
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I think i just found the right os download. everything seems to match what i need. thanks!
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Old 12-16-2009, 09:39 AM   #11 (permalink)
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Good deal

If not, this is the one you need:

http://www.blackberryforums.com/gene...n-devices.html
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 12-16-2009, 09:48 AM   #12 (permalink)
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awesome thanks a ton for your direction and help Blondes need all they can get =P
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Old 12-16-2009, 09:54 AM   #13 (permalink)
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No problem.


Follow the directions as stated in that link and let us know how things go.

Remember to put a check next to BBM when loading the OS.

Also, with this new OS loaded, you can then get the new version of BBM that you were trying to get in the beginning.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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