Originally Posted by NJBlackBerry
Multi stage process indicates that the BB is not getting enough voltage through USB.
Make sure you are not using a USB hub; try connecting directly to the back of your PC or laptop.
hmm i have the usb going straight to the back of my PC. only thing is, im not using the USB for the phone since any USB cable will work. does this matter? im using a USB cable for my digital camera i have since i dont have any other USB cable
thanks for the quick response