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Old 12-25-2009, 01:01 AM   #1 (permalink)
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Default Data Recovery on Curve 8330

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Hey guys... new to the forums and relatively new to owning a Blackberry, so forgive me if I ask anything moronic.

I have a Curve 8330 that recently decided to stop working. Evidently, the USB port is broken, so it was having trouble charging and then a few mornings ago, I woke up and it wouldn't even turn on.

Here's the problem: as a new Blackberry user, I sheepishly admit that I wasn't aware of the best way to use it... when I bought the phone, no one told me about the Desktop Manager and so I have never backed anything up.

As I'm sure you all can understand, I'm pretty upset about the prospect of losing all of my contacts, text messages, pictures, etc. Is there any chance of data recovery from a Curve that will not turn on and has no working USB port? I finally downloaded Desktop Manager (a little late!) and it won't recognize the old Curve because it just goes to that white screen with the hourglass.

If anybody has any recommendations, I would love to hear them. I have gotten a replacement from Verizon, so I have to ship the old Curve back soon, and I'm hoping somebody can help me out. Thank you, and I'm sorry I'm a terrible Blackberry user!
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Old 12-25-2009, 07:42 AM   #2 (permalink)
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One thing you could do is create an mIQ account which will sync all of your contacts, text, calendar, pictures, etc with the mIQ account (will not back up BBMessenger contacts, though, so make sure those contacts are in your Address Book).

EDIT: I just re-read your post and realized your device won't even turn on. In that case.....I think you're out of luck with getting your data back. The above suggestion (along with regular backups via DM) will be good for next time...
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Last edited by juwaack68 : 12-25-2009 at 07:44 AM.
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Old 12-25-2009, 01:39 PM   #3 (permalink)
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Quote:
Originally Posted by akakillerk View Post
Here's the problem: as a new Blackberry user, I sheepishly admit that I wasn't aware of the best way to use it... when I bought the phone, no one told me about the Desktop Manager and so I have never backed anything up.
I can definitely understand but no matter where you're keeping important data you need to look into backing it up.

You might be able to get the BB to power up if you get an external battery charger or a compatible charging pod. If it works out you can use juwaack68's advice.

Last edited by takeshi : 12-25-2009 at 01:40 PM.
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Old 01-20-2010, 08:30 PM   #4 (permalink)
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Lightbulb They have a new software for that..

Eek, sorry about your broken phone.... This new service helps you get the info back from the broken phone.. It's called RecoverMySmartphone. I hope this helps! PS. If it makes you feel any better, I have broken my phone more times than I would like to admit haha
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