12-29-2009, 12:26 PM
Join Date: Sep 2009
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The green answer button on my 8330 has "collapsed". It's not raised nearly as much as when new. This is causing a lot of trouble answering the phone. It's hard to push, but more than that, even when i carefully push the key, it doesn't answer. I usually have to press the key SEVERAL times, then slowly it answers.
I took it to Sprint (totally useless, btw), and they said it was working fine. They cycled it several times by pushing the button when not answering a call, and bringing up the call list. And yes, that works fine. But when answering a call it doesn't work fine. Does that make sense? And has anyone else had this issue?
I'm ready to tell Sprint where to go, since they obviously didn't believe me.